Do I need a reservation?

While we encourage making a reservation to play games, they are not required.    Walk-ins are welcome! The bar and high tops are always first come, first served.

How do I get my receipt post-event?

Please email our team at [email protected] with your name, event date, host’s name, and company name (if applicable) for us to locate your details.

Where can I park / how do I get there?

We recommend using the iParkit Garage conveniently located next door at 200 North Clark for parking. We do not validate parking. For commuters, we are just steps away from the Clark/Lake stop for Blue, Pink, Brown, Orange, Green and Purple line. State/Lake is just a brief walk away for Red line riders. For directions click here.

Are children allowed?

Guests of all ages are welcome until 6pm; 21+ only after 6pm and on Saturdays.

Can I watch live sports?

Please do! We will do our best to accommodate any special requests.

Can I extend my playing time?

The answer is usually yes! As long as all the games tables aren’t fully booked right after your reservation time ends, you can extend your playing time. Ask your server or our host staff for more info.

Where can I sit when I am not playing a game?

Each gaming area has a nearby section of tables, booths or high tops that can be used for lounging between rounds or eating. Also, our main bar and high top tables are first-come, first-served and do not require a reservation.

Can I split my time between two games?

Yes, you are able to split two thirty minute reservations between two games, provided that the other games are not already occupied by reservations. Unfortunately we are unable to provide an online option for dual bookings at this time, but please talk to your server or our host staff for more info.

Where is your entrance located exactly?

We’re located at 230 N. Clark St., near the intersection of Clark and Wacker. Look for the AceBounce sign with revolving doors and the pink phone booth inside, and give us a call if you get lost: 773-219-0900

Is AceBounce ADA accessible?

Yes! We have ADA-compliant doors and elevators. Please give our reception desk a call at 773-219-0900 if you need assistance.